Working with health insurers

In the event that WPPC has an arrangement with your insurer to receive payment directly from them, you will remain responsible for all amounts due for your treatments in the event that these costs are not settled by that insurer, for whatever reason.

For this centre, we have special arrangements for those insured by BUPA and AXA PPP. We will reclaim from these insurers for your treatments up to the limit prescribed by your insurer and specific to your policy. It is your responsibility to check the level of your cover. If you have medical insurance with any other provider, we will give you a printed invoice/receipt with which you can make a claim against your insurance policy. We are recognised as a physiotherapy provider with most insurers.

BUPA or AXAPPP Members should provide us with the following details before their first treatment:

  • Your name & address
  • Insurance Policy registration number
  • Treatment pre-authorisation number
  • Description of condition approved by BUPA for treatment
  • Name of GP or Consultant who referred you to WPPC